Return Eligibility
To be eligible for a return, items must be unused, unworn, and in the same condition as received. All tags must be attached. Returns must be initiated within a reasonable timeframe after delivery.
Starting a Return
To begin a return, please email us at [email protected] with your order number and reason for return. We will provide instructions for the next steps.
Item Condition
Returned items must be in original packaging with all tags. We reserve the right to refuse returns that show signs of wear, use, or damage.
Review Process
Once we receive your return, we will inspect the item and notify you of the approval or rejection. If approved, your refund will be processed to the original payment method.
Refunds
Refunds are issued after the returned item is received and inspected. The time it takes for the refund to appear in your account may vary by payment provider.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange, email us at [email protected].
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us immediately at [email protected] with your order number and photos of the issue. We will resolve the problem promptly.
Non-Returnable Items
Certain items are not eligible for return, including final sale items, intimate apparel, and items marked as non-returnable. Please check the product page for details.
If you have any questions, please contact us at [email protected].